Lottery Scams & Fraud Emails
Fraudulent (Scam) Emails – what
to do firstLottery scam (fraudulent) emails are increasing at
an alarming rate. Scam emails try to persuade the email receiver
to submit personal information or to part with money as an up
front payment in order to release a winning lottery prize.
As a general rule, if you have not purchased a ticket for the
UK National Lottery, you won’t have won a prize, and you should
treat the email with absolute caution.
The following points are some things to look for in order to
identify a fraudulent email:
If the email says ‘Winning Notification’ or ‘Lottery Sweep Stake’
in the text, the email you’ve received is not from UK National
Lottery;
We don’t tell players how much they've won in an email; and
We don’t ask for any Player information like name, address or
bank details on an email.
There is no need to contact us if you have received a lottery
related scam (fraudulent) email.
***** Please do
not contact us about Lottery scams *****
Please send a
copy of lotto scam e-mails to http://www.met.police.uk/fraudalert/
Common Lottery Scams — Further assistance:
All National Lottery draws try to make sure they operate as
safetly as possible. Nevertheless, you need to be on your guard
against Internet fraudsters. Below are details of some of the
more common fraudulent activities:
Email scams that claim you have won a Lottery prize. These scams
work in two ways:
Method 1: Persuade the victim to part with personal information
to allow the scammers to carry out Identity Theft.
Method 2: Persuade the victim to part with money as an up front
payment in order to release a winning Lottery prize which does
not exist.
Signs of a fraudulent email:
There may be a sense of urgency, eg ‘respond within X days or
your Account will be closed’ There may be embedded links (links
within the body of the email) that look legitimate because they
contain all or part of a real company’s name.
These links may take you to spoof sites which ask you to update
personal information, or may download key—logging software onto
your PC Spoof websites can be difficult to spot.
Spoof websites (known as ‘phishing’)Fraudsters create false
or ‘spoof’ websites that look very real, with the aim of persuading
users to enter personal information such as passwords and memorable
information. They will then re—use this information to access
your Account.
Customers get emails claiming to be from official websites asking
them to click on a link within the email to the ‘spoof’ site.
In order to protect yourself from such scams, we advise the
following:
Don’t click on links in unsolicited emails
Never send any up—front fees required in order to ‘claim your
prize’
Never disclose personal information or financial information
via email or a ‘claims’ or ‘verification’ form. If you wish
to visit a particular website, always key in the address directly
rather than using an embedded link.
Always remember, where you wish to discuss your Account with
us, we will always verify your identity by asking specific security
questions disclosed to us when you set up your Account. Our
Interactive Customer Care team do not have access to your full
password.
Remember, if it looks too good to be true, it probably is!
***** Please do
not contact us about Lottery scams *****
Please send a
copy of lotto scam e-mails to http://www.met.police.uk/fraudalert/
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